Find talented consumer sector leaders
to drive business performance

Achieving long-lasting success in the constantly shifting consumer sector demands experienced, forward-thinking, and performance-minded leadership. 

Our consumer sector is led by Tess Smillie, an expert in tech and consumer recruitment with deep experience gained in HR leadership roles at Spotify, Samsung, Microsoft and Blackberry. Along with the wider team, Tess has made countless leadership appointments in the consumer sector, tackling assignments spanning a huge variety of functions, role types, and subsectors. 

Whether you’re looking for a consumer MD with a proven track record or a CDO with experience in luxury goods, we can help you make the right leadership hire.

Our consumer sector specialisms

We have experience supporting businesses across diverse consumer sub-sectors, placing high-quality senior talent for brands in the following areas:

  • Luxury Retail
  • Contemporary Retail
  • FMCG
  • Consumer Goods
  • Consumer Healthcare
  • Hospitality & Travel
  • Entertainment & Media

How we’ve partnered with consumer businesses

Our consumer sector team has helped diverse businesses hire outstanding talent to fill executive vacancies, with success stories including:

  • Chief Digital Officer (CDO), Leading Luxury Fashion House

    An individual was needed to drive the digital agenda for the organisation, tasked with leveraging their global knowledge and market insights to deliver major growth plans focused on APAC. From interim to permanent, the successful individual was a digital expert who had delivered for other leading fashion brands. Her international track record showed her ability to substantially grow revenue through targeted digital campaigns and localising the customer experience in each market.

  • Managing Director Mobile Division, Global Consumer Technology Company

    A charismatic and rounded leader with passion and drive was required, who could navigate a large, complex organisation with finesse. Additionally, our client was looking for a candidate with an existing industry network and a track record of YOY sales growth. This company needed to finalise a restructure before hiring, therefore this was managed as an external succession plan. We identified three individuals, one of whom was hired nine months later.

  • Interim Chief Finance Officer (CFO), Contemporary Fashion Group

    A privately backed start-up in high acquisition mode urgently required a CFO with strong investor relations, stakeholder management, and financial strategy/modelling skills. They needed to be practical and hands-on, whilst also taking responsibility for building a team. We identified an experienced CFO with a track record in multiband fashion retail groups as well as start-up experience, who went on to achieve success in the role.

  • Head of Customer Operations, Automotive Retailer

    Undergoing significant omnichannel transformation, as well as operational restructuring (post COVID-19) our client required a customer operations leader to lead the digital transformation of the customer journey and partner closely with the COO to execute an international operating model restructure. In addition, they would be challenged to deliver a customer service redesign for a culture reset and to optimise all customer channels. We sourced a perfect candidate who made the role their own.